• An initial assisted Evaluation Swim must be done on all new dog’s first swim. One dog only. 20-minutes. Dogs will require assisted swims until they get staff approval to swim PRO. Dogs must be comfortable being handled by a staff member. 
• If your dog has a favorite toy, please bring it with you. Make sure it will float. While we don’t have toys to provide for your swim, we do have our retail area with some of our favorite toys available for you to purchase before your swim.
• Bring along treats that your dog loves.
• Please do not feed your dog 3-4 hours before swimming.
• Please potty your dog before swimming and after swimming. Please pick up after them.
• Enter and exit the building with your dog on a 6-foot leash. No retractable leashes (Flexies) or e-collars are permitted.
• Bring a towel from home to dry your dog after swimming. There is a forced air dryer to get the extra dampness off your dog.
• Baths are available for $7.00 which includes Shampoo, if needed. If you don’t want to fully bathe your dog, you are able to use our tub for a quick rinse after their swim session.
• You may park in the specifically designated K9 Splash parking spots.
• Please arrive 5-10 minutes early for your appointment so that you have time to potty your dog and check in with staff, give us a call when you arrive. Our staff will come outside to get you and your dog and bring you in.
• Plan on getting wet….the dogs do like to come near you up on the deck and shake. Bring a change of clothes, or wear light, thin clothes so they can dry easily and a pair of sandals or extra shoes. Customers are not allowed on our ramp or in our pool for any swim session or any appointment type.
• Be ready to have fun!
• Maximum of 1 dog in the pool per Initial Evaluation swimming session. 2 dogs max for any other swim sessions.
• 2 Handlers Maximum per swim session. This includes children!
• NOTE: A 24-hour cancellation notice is required or you will be charged in full for your session.

Please print and complete this waiver before your session at the swim center.

Click here to print and complete our waiver.

NEW – Veterinarian Form for Therapeutic and Conditioning Swims

GENERAL RULES

• An initial assisted Evaluation Swim must be done on all new dog’s first swim. One dog only. 20-minutes. Dogs will require assisted swims until they get staff approval to swim PRO.
• Children under the age of 13 may not participate in the dog’s swim training. They are welcome to come and observe, but must remain seated throughout the training session. (Max 1 adult & 1 Child – 2 people total) Children must be accompanied by an adult.
• 5- and 10-pack swims expire 6 months from date of purchase. Unused package swims are NOT refundable. When a 5- and 10-pack is purchased, additional dog must be specified and purchased at same time. No additional dog add-ons during the length of the package.  PRO swims may be upgraded to an assisted on these packages (1) Assisted dog per session.
• Learn to Swim packages are for new K9 Splash clients only. One dog only per package. Dog must be specified at the time of purchase. Packages are non-transferrable and expire 1 month from the date of purchase.  Unused package swims are NOT refundable and non-transferable.
• Maximum of two (2) dogs and (2) people per swim session. Only (1) assisted dog per swim session.
• Only Think Pawsitive Staff members are allowed in our pool or on our ramp, no customers, no exceptions.
• A $40 charge will be incurred for accidental elimination while your dog is in the pool.

PRO RULES 

• All dogs must have staff approval to swim PRO. All new dogs must start out with an initial swim evaluation. Some dogs may require additional assisted swims after their initial evaluation swim. As all dogs are different, there is no set rule on how many assisted swims a dog may need, nor are we able to predict this without first evaluating the dog in our pool. A PRO swimmer means that our staff feels confident that you and your dog can rent pool time without staff assistance for an owner-supervised swim session with your dog. Your dog must be able to get in and out of the pool safely, come out of the pool when called, and find the ramp without assistance. Once our staff feels that you and your dog are ready for this step, we will graduate your dog to PRO, and you will be able to rent owner-supervised pool time without staff assistance.