Think Pawsitive

Training Membership Rules and Policies
- Individual memberships are required for each dog – no “swapping” or interchanging of dogs is permitted.
- A member must have successfully completed Beginner Puppy School, Adult Manners, or Canine IQ Camp to enroll.
- Membership prices do not include class equipment fees (e.g., 2x2 weave pole rentals or purchasing of equipment).
- A T-shirt is included with all “New” memberships and distributed at 90-days of continuous membership.
- Each member must respect other facility clients and behave in an appropriate manner at all times.
Membership Enrollment and Payment Details:
- Membership fees will be drafted on 1st of each month.
- No coupons, gift certificates or vouchers may be applied.
- Changes in membership tiers are permitted for members who wish to switch a tier (e.g., from Bronze to Silver). In order to change a membership tier, a Change Form must be submitted by the 15th of the month for the new tier to take effect in the following month.
- Memberships are not refundable or transferable.
- Ala Carte Enrollment: Students may choose to enroll in extra classes each month.
- Think Pawsitive Staff reserves the right to rescind the rights of members not complying with the terms and conditions of the membership.
- All classes/rentals/swims must be used by the last day of the month. No “carry over” of classes, unused swims or rental sessions.
- Membership Holds: A Membership may be put on hold for a maximum of two consecutive months per calendar year for a fee of $10/month to keep your membership active. A Membership Hold form must be completed at least 14 days prior to the start of the month of the hold.
- Early Cancellation: If I cancel early, I may rejoin the membership program at a later date for a $25 rejoining fee.
- Failed monthly payments must be updated within 3 business days. Any payments not received will be invoiced and a $5.00 late fee will be added.
Registration for Classes:
- Class registration within your membership is due by the 15th of the prior month. Class registrations may be transferred to another class only if the spot you held in your original enrollment can be filled. Please contact [email protected] prior to the 1st of the month with any transfer requests. Absolutely no substituting or changes may be made to classes after the 1st of each month.
Additional Information: - Swim Sessions and Turf Rentals:
o Swims are 20-minute Pro swims. Members may upgrade to an Assisted swim ($10.00 additional fee). An additional “Pro” dog (from your household only) may be added to your 20-minute swim session. (Additional dog fee of $6.50 will apply). No 30-minute swim sessions are permitted.
o Turf rentals that are included in your membership tier may be shared with a non-member. The member will pay for their portion of the rental and the non-member will pay full price – NO exceptions.
o Turf rentals and lessons may not be split into multiple sessions.
o Standard swim and turf rules apply.
- Emergency Policy: In the event of an emergency, a member may transfer one class session to another available class session within the same month, when space allows. Call the facility at 262-641-9540 at least 6 hours before the start of your class time to inform us of your emergency. There is a limit of three transfers per calendar year (otherwise, please refer to membership hold policy). The following constitute an emergency:
o Accident/Family emergency
o Hospitalization or injury of the member
o Students will be notified in the event of weather cancellations and will have the option to either (1) transfer to another class session during the current month OR (2) Roll over the class session into the next consecutive month.
- Injured/Sick Dogs: In the event that your dog becomes injured or sick during their membership, you may have the option to substitute another dog from your household. In order to do so, you must submit your request and vet documentation for the injured/sick dog to the Training Manager. The substituted dog must be at the same skill level of your registered class(es).
o If the substituted dog does not meet the skill level of the registered class(es), you may submit a Request Form with an admin fee of $5.00 to substitute another class(es).
o The length of the substitution may not be longer than three consecutive months.
- Family Ala Carte Pass: A Family Ala Carte Pass allows you to add a minimum of two ala carte sessions for an additional household dog per month to your training membership. The guest household dog must have taken Think Pawsitive classes, private lessons or have instructor approval and must be training at the class skill set level in order to participate in the added class sessions. This pass must be accompanied by a designated membership of another dog only. Swapping of dogs in classes is not permitted with this pass. The Family Ala Carte Pass may be added on a month-by-month basis.
Termination Policy: I must notify Think Pawsitive Dog Training LLC of my intent to terminate my membership by completing a cancellation form at least thirty (30) days prior to the upcoming month (e.g., you must cancel by June 1st in order to not be billed for July). I understand that no “credits”, rollovers, refunds or pro-rated pricing will be given for late termination notices.
I have read, understand and hereby agree to all the terms and conditions of the Think Pawsitive Training Membership Program.

Aquatics Membership Rules:
- No coupons, gift cards, or vouchers will apply.
- Membership enrollment is automatically renewed monthly and is effective for consecutive months.
- Sessions start on the first of each month and end on the last day of each month. All sessions must be used by the last day of the month. There is no “carry over” or credit for unused sessions.
- Shared sessions with a nonmember are not permitted and will terminate your membership.
- Memberships are not refundable or transferable.
- You may put your membership on hold for up to 2 consecutive months for a fee of $10/month to keep your membership active. A Membership Hold Form must be completed at least 14 days prior to the start of the month that you wish to begin the hold.
- Assisted Swims may not be added to any Pro Swim membership.
- Clients may upgrade from an Assisted Swim to a Pro Swim membership but must submit a Change Form effective the next month.
- Designated dogs may be interchanged for membership sessions. Additional qualified dogs from the same household only may be added to the membership (see additional dog charges per month). All additional dogs must be designated at the start of the membership or a Change Form must be completed to add additional dogs for the balance of the membership term effective the following month (no add-on dogs per individual month or session).
- Changing a membership pack (e.g., 2 sessions to 4 sessions) is permitted at any time during the membership. A Change Form must be submitted effective the following month.
- Membership t-shirts will be distributed after 90 days.
- All K9 Splash and Water Treadmill General Rules apply. Aquatics members are eligible for discounted Think Pawsitive membership events, special events and nail trims/grinds.
Early Cancellation Policy:
If I cancel early, I may rejoin the membership program at a later date for a $25 rejoining fee.
Payment Details:
Payment will be auto-drafted by credit card on the 1st of each month.
Termination Policy:
I must notify Think Pawsitive Dog Training LLC of my intent to terminate my aquatics membership in writing or by completing a cancellation form at least thirty (30) days prior to the upcoming month (e.g., you must cancel by June 1st in order to not be billed for July). I understand that no “credits,” rollovers, or prorated pricing will be given for late termination notices. If I cancel, I may rejoin the membership program at a later date for a $25 rejoining fee. I have read, understand, and hereby agree to all the terms and conditions of the Think Pawsitive Aquatics Membership Programs.

Aquatics Membership Rules:
- No coupons, gift cards, or vouchers will apply.
- Membership enrollment is automatically renewed monthly and is effective for consecutive months.
- Sessions start on the first of each month and end on the last day of each month. All sessions must be used by the last day of the month. There is no “carry over” or credit for unused sessions.
- Shared sessions with a nonmember are not permitted and will terminate your membership.
- Memberships are not refundable or transferable.
- You may put your membership on hold for up to 2 consecutive months for a fee of $10/month to keep your membership active. A Membership Hold Form must be completed at least 14 days prior to the start of the month that you wish to begin the hold.
- Assisted Swims may not be added to any Pro Swim membership.
- Clients may upgrade from an Assisted Swim to a Pro Swim membership but must submit a Change Form effective the next month.
- Designated dogs may be interchanged for membership sessions. Additional qualified dogs from the same household only may be added to the membership (see additional dog charges per month). All additional dogs must be designated at the start of the membership or a Change Form must be completed to add additional dogs for the balance of the membership term effective the following month (no add-on dogs per individual month or session).
- Changing a membership pack (e.g., 2 sessions to 4 sessions) is permitted at any time during the membership. A Change Form must be submitted effective the following month.
- Membership t-shirts will be distributed after 90 days.
- All K9 Splash and Water Treadmill General Rules apply. Aquatics members are eligible for discounted Think Pawsitive membership events, special events and nail trims/grinds.
Early Cancellation Policy:
If I cancel early, I may rejoin the membership program at a later date for a $25 rejoining fee.
Payment Details:
Payment will be auto-drafted by credit card on the 1st of each month.
Termination Policy:
I must notify Think Pawsitive Dog Training LLC of my intent to terminate my aquatics membership in writing or by completing a cancellation form at least thirty (30) days prior to the upcoming month (e.g., you must cancel by June 1st in order to not be billed for July). I understand that no “credits,” rollovers, or prorated pricing will be given for late termination notices. If I cancel, I may rejoin the membership program at a later date for a $25 rejoining fee. I have read, understand, and hereby agree to all the terms and conditions of the Think Pawsitive Aquatics Membership Programs.

Aquatics Membership Rules:
- No coupons, gift cards, or vouchers will apply.
- Membership enrollment is automatically renewed monthly and is effective for consecutive months.
- Sessions start on the first of each month and end on the last day of each month. All sessions must be used by the last day of the month. There is no “carry over” or credit for unused sessions.
- Shared sessions with a nonmember are not permitted and will terminate your membership.
- Memberships are not refundable or transferable.
- You may put your membership on hold for up to 2 consecutive months for a fee of $10/month to keep your membership active. A Membership Hold Form must be completed at least 14 days prior to the start of the month that you wish to begin the hold.
- Assisted Swims may not be added to any Pro Swim membership.
- Clients may upgrade from an Assisted Swim to a Pro Swim membership but must submit a Change Form effective the next month.
- Designated dogs may be interchanged for membership sessions. Additional qualified dogs from the same household only may be added to the membership (see additional dog charges per month). All additional dogs must be designated at the start of the membership or a Change Form must be completed to add additional dogs for the balance of the membership term effective the following month (no add-on dogs per individual month or session).
- Changing a membership pack (e.g., 2 sessions to 4 sessions) is permitted at any time during the membership. A Change Form must be submitted effective the following month.
- Membership t-shirts will be distributed after 90 days.
- All K9 Splash and Water Treadmill General Rules apply. Aquatics members are eligible for discounted Think Pawsitive membership events, special events and nail trims/grinds.
Early Cancellation Policy:
If I cancel early, I may rejoin the membership program at a later date for a $25 rejoining fee.
Payment Details:
Payment will be auto-drafted by credit card on the 1st of each month.
Termination Policy:
I must notify Think Pawsitive Dog Training LLC of my intent to terminate my aquatics membership in writing or by completing a cancellation form at least thirty (30) days prior to the upcoming month (e.g., you must cancel by June 1st in order to not be billed for July). I understand that no “credits,” rollovers, or prorated pricing will be given for late termination notices. If I cancel, I may rejoin the membership program at a later date for a $25 rejoining fee. I have read, understand, and hereby agree to all the terms and conditions of the Think Pawsitive Aquatics Membership Programs.